Seenculture Pty Ltd ACN 663 234 348 — Last updated 6 November 2024
We (“we”, “us” or “our”) are committed to respecting your privacy. Our Privacy Policy sets out how we collect, use, store, share and disclose your personal information.
We operate the platform ‘SeenCulture’, hosted at https://www.seenculture.com (and associated subdomains, such as platform.seenculture.com, survey.seenculture.com, and app.seenculture.com).
We are committed to protecting your privacy and respecting and upholding your rights under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). We ensure that we will take all necessary and reasonable steps to comply with the APPs and to deal with inquiries or complaints from individuals about compliance with the APPs.
By accessing and using our website, products and services, you agree to and consent to the collection, use, storage and disclosure of personal information by us as set out in this Privacy Policy.
Personal information is information or an opinion about an individual whose identity is apparent, or can be reasonably ascertained, from that information or opinion (whether true or not, and whether recorded in a material form or not).
The type of personal information we collect, store, handle and/or process from you depends on your relationship with us.
Organisations — information you supply to us from your human resource systems in relation to your employees (which may include sensitive information); your skills competency framework; and your organisation name and contact details for your authorised representatives.
Individuals — your full name; your address; details of your employment (office location, position, level, business unit, tenure); email address; and date of birth.
We may also collect device ID, device type, geo-location information, IP address and standard web log information.
We will collect personal information only by lawful and fair means and not in an unreasonably intrusive way. Generally, we will collect personal information directly from you, and only to the extent necessary to provide our products and services.
Sensitive information — we will also, in limited circumstances, collect, store, handle and/or process sensitive information, including: ethnicity; and performance reviews.
We use and disclose your personal information for the purposes for which the information is collected, including:
We may disclose your personal information to third parties we engage to perform functions on our behalf; our external business advisors, auditors, lawyers, insurers and financiers; and any person or entity to whom we are required or authorised to disclose your personal information to in accordance with the law.
We provide survey functionality as part of the SeenCulture platform, which allows organisations (Survey Creators) to create and administer surveys for their employees (Survey Participants).
Surveys also have minimum participation requirements, which means that if not enough employees complete the survey, we will not release the results to the Survey Creator. This is to protect Survey Participant privacy.
We don’t sell or share individual survey responses or aggregated data with third parties, and we comply with all legal requirements.
Subject to some exceptions provided by law, you may request access to your personal information in our customer account database, or seek correction of it, by contacting us at hello@seenculture.com.
If we no longer need your personal information for any of the purposes set out in this Privacy Policy, we will take reasonable steps to destroy your personal information or to de-identify it.
We may disclose your personal information to third party recipients located in or outside of Australia in order to provide our website, products and services to you. As at the date of this Privacy Policy, we process all information we receive in data centres located in Australia.
When transmitting personal information from your computer to the SeenCulture website, you must keep in mind that the transmission of information over the Internet is not always completely secure or error-free.
The SeenCulture website may use ‘cookies’ or other similar tracking technologies that help us track your website usage and remember your preferences. You can disable cookies through your internet browser but if you do so, you may not be able to fully experience the interactive features of the SeenCulture website.
We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure. Our measures include:
If you require further information regarding our Privacy Policy or wish to make a privacy complaint, please contact us at hello@seenculture.com.
We reserve the right to modify this Privacy Policy in whole or in part from time to time without notice. Amendments will be effective immediately upon posting of the amended Privacy Policy on the SeenCulture website.